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How we collect and use your personal data


Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. Detailed information on how we handle your data and your rights under data protection laws is available in our Privacy Notice.


We collect data when you browse our website (e.g. your IP address), apply for a product, partially complete an application or do not proceed with an application. We keep banking application data for up to 7 years. We may use this information if you apply for a product again in the future.


We use data to provide our services to you, perform identity & eligibility checks, work out financial risk, protect you and us against fraud and financial crime, award Clubcard points (where appropriate) and manage and develop our business. Automated decisions may be taken to prevent crime.


We use data such as your name and address, to find any Clubcard(s) that are linked to your address. That might be your Clubcard, the Clubcard of other family member(s), or the Clubcard of house or flat-mates. We may use this information to tailor our communications, and to try to bring you better terms, deals or offers and this may include profiling.


Data may be obtained from and shared with the wider Tesco Group, credit reference agencies (CRAs) and, fraud prevention agencies (FPAs). The FPAs will potentially use it to prevent fraud and money-laundering, verify your identity and establish your right to UK residency. Depending upon the outcome, this could result in the refusal of certain services, finance or employment. We will supply your personal information to CRAs and they will give us information about you, such as about your financial history, both at application stage and on an ongoing basis. Any joint applicant or other financial associate must understand that their records will be searched and linked to yours.


By proceeding with your application you acknowledge we can use your data in this way.


 

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Got a Question?

Tesco Bank FAQs

If you still can’t find the answer to your question or you are not sure about something you can speak to one of our team members on 0345 678 5678*
Textphone: 0345 671 0672*

*This number may be included as part of any inclusive call minutes provided by your phone operator.


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